Privacy Policy

At A1 Organics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://a1organics.in/ or shop with us. By using our website, you agree to this policy.

  1. Information We Collect
    We collect the following types of information:
    Personal Details: Name, email address, phone number, and shipping address when you place an order or create an account.
    Payment Information: Details processed securely via PhonePe payment gateway (we don’t store your card or bank details).
    Usage Data: Information about how you browse our site, including IP address, device type, and pages visited, collected via cookies and analytics tools.
    Communication: Any information you share when you contact us at a1organics2018@gmail.com.
  2. How We Use Your Information
    We use your data to:
    Process and deliver your orders, including sending order confirmations and tracking updates.
    Respond to your inquiries or complaints.
    Improve our website, products, and services based on usage trends.
    Send you promotional offers or updates (only if you opt in).
    Comply with legal obligations, such as GST and FSSAI requirements.
  3. Sharing Your Information
    We do not sell or rent your personal data. We may share it with:
    Service Providers: Delivery partners, payment processors (PhonePe), and IT support teams who help us run our business.
    Legal Authorities: If required by law or to protect our rights.
  4. Data Security
    We use secure encryption to protect your data during transactions.
    While we take all reasonable steps to safeguard your information, no online system is 100% secure. You share data at your own risk.
  5. Cookies
    We use cookies to enhance your browsing experience (e.g., remembering your cart). You can disable cookies in your browser settings, but this may affect site functionality.
  6. Your Rights
    Under Indian law (like the IT Act, 2000), you can:
    Request access to the data we hold about you.
    Ask us to correct or delete your information.
    Opt out of marketing communications anytime. Email your requests to a1organics2018@gmail.com, and we’ll respond within a reasonable time.
  7. Third-Party Links
    Our site may contain links to external websites. We’re not responsible for their privacy practices—please review their policies separately.
  8. Changes to This Policy
    We may update this Privacy Policy as needed. The latest version will be posted on https://a1organics.in/ and applies from the date of update.
  9. Contact Us
    For privacy-related questions or concerns, reach us at a1organics2018@gmail.com or write to A1 Organics/Vimal, #111 Balaji Lyt, 1st Cross, Opp Medwell Hospital, Rayasandra, Bengaluru-560100.